Returns & Exchanges

At FastandUp, we want you to be completely satisfied with your fashion purchase. If your new gear isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return or exchange.

2

Pack Your Items

Place the unworn items with original tags still attached into their original packaging to ensure the product remains protected during transit.

3

Ship It Back

Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing